Privacy Policy of Emirates Telecom Solutions
Emirates Telecom Solutions ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and disclose information collected through our site, which includes our prepaid mobile plans, data plans, mobile offers, quick recharge solutions, and CFD (Contracts for Difference) trading platforms related to telecom services. By using our online platform, you agree to the terms of this Privacy Policy.
Information We Collect:
We collect information you provide directly to us, such as when you register an account, purchase a product or service, contact customer support, or participate in promotions. This may include your name, contact information, payment information, and other information relevant to the services you use. We also collect information automatically through your use of our site, such as your IP address, browser type, operating system, referring URLs, and other information about your activity on our platform. This may also include information collected through cookies and similar technologies. We may also collect information from third-party sources, such as credit reporting agencies, for fraud prevention and risk assessment purposes. When using our CFD trading platforms, we will collect information related to your trading activity as required by applicable regulations.
How We Use Your Information:
We use your information to provide, improve, and personalize our services; to process your transactions; to communicate with you; to comply with applicable laws and regulations; to detect and prevent fraud; and to improve the security of our platform. This includes using your information to provide customer support, send you updates and promotional offers (where you have opted-in), and personalize your experience on our site. Your information may be used for analytics purposes to better understand user behaviour and improve our services.
Sharing Your Information:
We may share your information with third-party service providers who assist us in providing our services, such as payment processors and customer support providers. We may also share your information with law enforcement or other government agencies if required by law or if we believe it is necessary to protect our rights or the safety of others. We may also share aggregated or anonymized information that does not identify you personally. In the case of our CFD trading platforms, we may share your information with relevant regulatory authorities as required by applicable regulations.
Data Security:
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices:
You can access, update, and delete your personal information by contacting us at the address provided below. You may also have the right to object to certain uses of your information, request data portability, and withdraw your consent to data processing. We will respond to your requests in accordance with applicable laws. You can manage your cookie preferences through your browser settings.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at:
Emirates Telecom Solutions 12 Sheikh Zayed Road, Floor 15, Dubai, Dubai, 12345, United Arab Emirates
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on our website and, if the changes are material, we will provide you with more prominent notice.
This Privacy Policy was last updated [Insert Date].